A key objective over the past few years for Advantis Credit has been to create a strong people culture. In May 2023 we conducted our very first employee engagement survey to ask for honest feedback, as we wanted to hear what our people think is working and what they believe we can do better. We […]
Its Official we’re a Great Place to work! Read More »
Number of Responses Customer feedback is a key part of ensuring we are consistently providing an appropriate and fair experience for customers. In the past 12 months, Advantis have received over 17,112 responses to our Customer Satisfaction Survey which is sent to all customers who contact us. Overall Score Our Customer Satisfaction Scoring allows customers
Customer Satisfaction Survey Read More »
Over the last eighteen months, our industry has seen tremendous change, from Covid-enforced new working practices and the impact on our organisational cultures, to the adoption of hybrid working following government advice to ‘work from home’ and the evolving complexities of customer interactions. The collective commitment of debt collection professionals to delivering excellent service has