We’re here to help resolve any concerns you may have.
Who are Advantis?
Why have I been contacted by Advantis?
Why do you ask me to confirm my address & date of birth details when I call you?
How do I make a payment?
Please be aware that if you’re paying by credit card you may incur interest and charges from your card provider.
You can pay using online banking or telephone banking. To pay using Faster Payment, BACS or CHAPS, use the payment details below:
Sort code: 54-10-17
Account number: 10530398
Please ensure that you use your Advantis Reference number as the payment reference when making your payment. You will find this reference on any correspondence that we have sent you.
We accept payments from Barclays Pingit service for quick faster payments to your account. Our Pingit mobile number is 07800 00 60 35.
If you want to set up a Direct Debit to make your payments, please call us on 01782 401100. You will need your bank details and Advantis reference number ready.
How do I know my card details are secure if I make a payment?
Is it possible to arrange a payment plan with Advantis?
What happens if I ignore the reminder letters?
What do I do if I think this debt has already been paid?
I have received a letter from Advantis, but the named person does not live at this address any longer. What should I do?
I can’t afford to pay anything at the moment – what do I do?
Is my unpaid debt affecting my credit file?
For more information about your credit file, including viewing the information on your file, you can contact one of the three main credit reference agencies; Call Credit, Equifax or Experian.