Who are Advantis?
Why have I been contacted by Advantis?
Why do you ask me to confirm my address & date of birth details when I call you?
How do I make a payment?
How do I know my card details are secure if I make a payment?
Is it possible to arrange a payment plan with Advantis?
What happens if I ignore the reminder letters?
What do I do if I think this debt has already been paid?
I have received a letter from Advantis, but the named person does not live at this address any longer. What should I do?
I can’t afford to pay anything at the moment – what do I do?
Is my unpaid debt affecting my credit file?
Can someone else manage my account/speak to you on my behalf?
I would like to give feedback on the service I received. How do I do this?
How do I make a complaint?