HMRC FAQs
We work with HMRC to collect a variety of tax debts.
You can confirm our authority to act by visiting the HMRC website: www.hmrc.gov.uk/payinghmrc/debtcollectors
Please note that we are unable to correspond via email for any HMRC accounts.
This could be due to a number of factors. The amount outstanding could be a surcharge relating to late or non-return. The payment could also have been allocated to a different tax year if there was another outstanding amount. It could also be an estimate, penalty or surcharge if a return was not made. We would suggest that you contact us so that one of our trained advisors can investigate this for you.
The most common reason for a person being registered for self-assessment is that they are self-employed, however there can be many other reasons including:
- You’re a company director
- You’re a minister of faith (e.g priest)
- Your annual income is £100,000 or more
- You have income from savings, investment or property
- You need to claim expenses or reliefs
- You or your partner receive Child Benefit and your income is over £50,000
- You get income from overseas
- You have income from trusts, settlements and estates
- You have Capital Gains Tax to pay (income from sale of asset)
- You’ve lived or worked abroad or aren’t domiciled in the UK
- You’re a trustee
If none of these reasons seem to fit with your circumstances then please contact us on 01782 401100 where one of our agents can investigate this on your behalf.
If HMRC have not been informed that the company is dormant or were informed after the due date then the balance is still due. If you informed HMRC prior to the balance due date, please contact us with the relevant proof (e.g. proof of postage) so we may investigate on your behalf.
i) The renewal was not submitted in time which meant that HMRC continued to pay Tax Credits at the previous rate until this was received and the renewal details meant a change in Tax Credit circumstances resulting in an overpayment
ii) Or; when renewal was received, a change in circumstances had taken place during the year that HMRC were not aware of, resulting in an overpayment.
Please contact us and we will be happy to discuss your circumstances to assist you in resolving the matter.