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Message about COVID-19

We know that there is a lot of anxiety about the Coronavirus at the moment and we are committed to maintaining our service to customers to ensure that we are able to help and support you.

We ask you to continue to make payments towards your account. If you have been directly affected by COVID-19 and this is impacting your ability to maintain payments, please contact us so we can help.

Our contact centre is open from 8.00am to 7.00pm Monday to Friday and 8.30am to 1.00pm on Saturdays to help support our customers.

You may wish to look at our self-service options as you can now register to manage your account or make a payment online or via the Advantis App.

The app can be downloaded on both Apple and Google Stores


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