The Official Receiver

Who are Advantis?

We’re a debt collection agency working on behalf of some of the UK’s biggest blue-chip companies & public-sector bodies.

Learn more about Advantis

Why have I been contacted?

Advantis work with the The Official Receiver to recover outstanding debt.

Why has the Official Receiver passed my Income Payments Agreement or Order to you?

The Official Receiver may pass an Income Payments Agreement or Order (IPO or IPA) to a debt collection agency such as Advantis to set-up and monitor payments and deal with on-going administration. They want to solve the problem amicably if at all possible. Once your IPA or IPO has been passed over to us, any payments must be made to Advantis.

What if I have difficulties in making payments or my income goes up?

If you find you are unable to pay the full monthly amount, then we would encourage you to contact us to discuss your situation. The amount you are required to pay has been assessed based on your present financial circumstances. Therefore, should your circumstances change in any way you must contact us immediately. It is important that the agreement is maintained to avoid action being taken against you. If you fail to make your agreed payments, then your employer may be contacted and asked to deduct those amounts from your wages. Alternatively, further Court action may be taken.

Why do I have to make payments after the end of my bankruptcy?

Payments under Income Payment Agreements are payable for the length of the agreement unless varied by The Official Receiver. You will therefore be required to continue to make payments even though you may be discharged from your bankruptcy earlier than this.

I already make payments to Clarke Wilmott for the Official Receiver (the Insolvency Service)
During September to October 2020, the Official Receiver (the Insolvency Service) changed suppliers and your account will now be handled by Advantis Credit Ltd. From now, all payments will need to be made to Advantis Credit Ltd, and one of our team will be in touch to help you organise a fresh standing order or any other suitable method of payment.

Rest assured, your payment amount and the number of payments will remain the same.

Feel free to contact one of our team, for further clarification or alternatively you may contact the Insolvency Service enquiry line. Insolvency Service call centres are closed during the coronavirus pandemic but you can contact them using the contact form at

Information about Official receiver (Insolvency Service) use of debt collection agencies is available on

I can’t afford to pay this at the moment – what should I do?
Advantis are here to work with you to find the most appropriate solution for your needs. We’ll be flexible to your circumstances. It may be possible to arrange to repay the outstanding balance in instalments. The best thing to do is to get in touch with us, so that one of our debt specialists can assist you.

Still looking for more information – view our FAQs