If you haven’t found what you need on our website, we are here to help in a number of other ways

By Webchat

You can initiate a web chat with one of our online team during office hours by using the webchat system that appears in the bottom right hand side of our website when available

By Phone

Customers should call us on the telephone number we provide on any written correspondence, or using telephone number 01782 401 100

Our Telephone line also offers a 24/7 automated card payment line system out of office hours. Please use your Advantis 8-digit reference number (not client reference) when making any payment via phone

By Fax

Our fax line number is 01782 747575

By Post

Our head office address for written correspondence is:

Advantis Credit Ltd
Minton Hollins Building
Shelton Old Road
United Kingdom


If you have a disability, a physical or mental health condition, or just need extra support because your circumstances have changed, we have a range of ways to help make contacting us easier.

Let us know if you need any additional support or If you need information in a different format like accessible PDF, large print, or easy read, by getting in touch in one of the below methods:
• email us direct at admin@advantiscredit.co.uk
• call us on 01782 401 100
• chat with us live using the webchat button bottom-right on this page