About us

Advantis are a leading UK Debt Collection Agency, specialising in Debt Collection and Credit Management.

Advantis have over 250 team members, who help over 2 million customers each year. Our client base is made up of some of the largest companies in the UK, active across a number of market sectors, including Utilities, Government Bodies & Retail Finance.
 

We work on behalf of these companies to help those customers who have fallen behind on their repayments.

By working with each customer individually, Advantis are able to establish affordable & realistic repayment plans for the debt.

 

Advantis is a member of the Credit Services Association (CSA), and is authorised & regulated by the UK Financial Conduct Authority.

 

Advantis have a proven track record of helping a wide range of businesses with solutions for their debt recovery problems.

 

Specialising in Debt Collection and Credit Management, Advantis are the partner of choice to some of the world’s biggest brands, with a proven history of adding value & delivering outstanding results to clients across a wide range of market sectors. All our team members are trained to the highest standard.

Debt Collection

We understand every client is different. Therefore, we will work with you to provide a tailored solution to your debt collection requirements, in an effective & compliant manner. Continuously innovating, we offer clients a dedicated Client Portal, providing the ability to monitor the progress of their portfolios, along with an Online Self-Service Portal for customers to manage their debts themselves.

 

Advantis are experts in providing contingent collections and trace & collect services at various stages of the credit management cycle. Complimentary services in customer relationship management, such as data gathering, management information & customer reconnections, ensure that we continue to add value to our client’s revenue streams.

Credit Management

Advantis provides credit management services for the collection of debts that are in the early stages of collections activity.

 

These services can be conducted either using the clients name or as Advantis.

Often, these services are complimentary to the clients own internal collection processes, and aims to both recover overdue amounts and rehabilitate customer accounts.

Compliance

Advantis prides itself on providing a high quality, high standard of service to all their clients.

Advantis is a registered company and is regulated by the Financial Conduct Authority (FCA). We are fully compliant with the principles of Treating Customers Fairly (TCF) and the applicable rules laid out by the FCA for business conduct & debt collection.

 

Regular internal & external quality audits ensure all aspects of our service consistently meet the high standards set by ourselves, and our clients are welcome to audit activity at any time. Advantis is also a member of the Credit Services Association (CSA).

 

Advantis is also registered with the Information Commissioners Office under the Data Protection Act, registration no. Z9042014.

Our Commitment to Quality & Standards

As part of our commitment to quality, we adhere to a number of Industry standards:

PCI DSS level 4.0 compliant
Credit Services Association (CSA) Collector Accreditation
Initiative (CAI) certified
A participant in CSA Continuous Improvement Programme (CIP)

 

We have also achieved a number of accreditation in relation to the following business practices:

ISO 9001 – Quality Management
ISO 14001 – Environmental Management
ISO 22301 – Business Continuity Management
ISO 27001 – Information Security Management
ISO 31001 – Risk Management
OHSAS 18001 – Health & Safety Management
BS 18477 – Inclusive Service Provision

ISO9001
ISO14001
ISO22301
ISO 31000
ISO45001

latest news

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